ClickDimensions allowed us a “first look” at their all new ClickDimensions Social Engagement (CSE) add-on and it’s looking pretty good. lets take a look at what we can expect.
Intelligent publishing enables you to create content in advance. Schedule in accordance with your marketing calendar and let the social engagement platform do the rest by automatically activating your posts at times and dates when clients are bets reached.
Social media editorial calendar
Lets you see at-a-glance what’s posting when on every platform in every campaign. Handy!
This allows you to monitor and engage in social conversations across multiple social networks from within one platform. It can help you to identify what messages are most important and focus on the discussions that really matter.
A little like social listening, the content curation function acts as your eyes and ears for what is going on in any given areas of interest. Trends and topics are followed and information fed back to you, giving you the edge on what is current, relevant and engaging to your chosen market right now. From here you can make well informed decisions on your social media or blog content.
Social Data in CRM
Possibly one of the best features about ClickDimensions in general is that it works as part of your D365 platform. It closes the loop between marketing efforts, data capture and sales by tracking engagement from click to sale and everything in between.
You might be wondering where this fits with the D365 add-on, Microsoft Social Engagement (MSE)…