CRM & Intelligent Business Systems

Helping businesses, SMEs and charities of all sizes digitally transform the way they work  with customisable, user friendly, all-in-one software solutions.

Software that Makes Your Life Easy

Business software is one of the most important tools for almost any modern organisation. Providing the platform for better consistency, accuracy, speed and efficiency.

As a certified Microsoft Partner we specialise in affordable configuration and development of user friendly solutions built using the Microsoft Dynamics 365 (D365) platform. The systems we deliver sit confidently between bespoke and off the shelf options, something most providers might say was impossible.

The products we offer serve a broad spectrum of sectors, from local SMBs to huge national charities. But, perhaps more importantly, it's the system development, software, consultancy, training and support we offer that mean the difference between software you can simply have installed and software you can actually use.

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Software Applications

Below are just a few regular examples of tools the software can provide but it can, and does, deliver far more tailored work for many of our specialist clients.

Project Service

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Field Service

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Customer Service

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Charity & NFP

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Business Central ERP

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Financial Software

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Software Consultancy and Services

System Advice or Evaluation

Scope it, plan it, apply it.
Talk to us about what you need. We will use our experience and understanding of the system's vast capability’s to help guide you. Even get a free System Health Check.


A system is only as good as the user's confidence and comfort levels in using it. 75% of failure is due to poor user adoption.  Avoid this happening by offering good training to those who need it.


Even if you have in-house IT specialists, we advise you take up some support. New systems can take some getting used to. Choose the level you need and call on us if and when things get tricky.

Continuous Improvement

Business software is as much about strategy, tactical goals and future growth as it is about technology. Aided by Lean principles, increase efficiency and accommodate shifting objectives within your CRM.

Why choose Formus Pro?

As a certified Microsoft Partner we specialise in affordable, customisable and user friendly Microsoft Dynamics 365 (D365) solutions.
The team here deliver transformational digital solutions that curb complexity, improve efficiency and help drive growth in organisations like yours, looking to step things up. Making it easy for you to become even more brilliant at what you do!


Take a look at our resources pages. We think you'll find something interesting, helpful or insightful. Read our Developer Blog articles, tips on using software to enhance your productivity and helpful information on how to use Customer Relationship Management software to its fullest. You can even request articles or contribute as a guest blogger. Make a request or sign up for more!

Woman sharing her PC screen with colleagues to show D65 Customer Engagement

D365 Customer Engagement 2021 Key Features & Changes from Microsoft

Dynamics 365 CE Key Features & Changes 2021 Microsoft Release Wave 1 Changes to D365 Customer Engagement Authors: Thomas Cunningham | Principal Developer | Formus Professional Software | April 2021 We are now a couple of weeks into April, which might mean you have noticed some changes to your Dynamics Customer Engagement environment. Every year Microsoft release two major waves of updates to the PowerPlatform (which includes D365, Power BI, Power Automate, and PowerApps). April 2021 is when the features of Wave 1 are marked for general availability. Microsoft put…

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Woman working on laptop at home

Bluesky – How manufacturing is adapting to work from home

An article from a specialist manufacturing company and their experiences during COVID-19.

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Boy learns remotely from teacher on his screen

Setting up Microsoft Teams for Education

Our step-by-step guide on how to set your school up for easy, remote learning.

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Boy working remotely on laptop using Microsoft Teams

COVID-19 Free Remote Working Software & Set-Up

Supporting your team with Technology during the COVID-19 crisis doesn’t have to be painful. Find out about the free software and support available.

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Typed letters F, hashtag, vertical bar, greater than sign followed by red heart shape

F# For Dynamics CE – Why and How

In any discussion about development for Dynamics CE, the two languages currently most relevant are C# and JavaScript. What if I told you of another powerful language, with object-oriented interoperability that is, by its very nature – safer to use? There’s a saying amongst the F# community “if it compiles, it works”.

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Chalk drawing on blackboard of envelopes indicating send email

Fully Automate Email Tracking Through Outlook

Sometimes, removing even the smallest of tasks can really save you time and effort.
Follow our guide on how to set your Dynamics 365 and Outlook app to track and connect all your email communications to your CRM.

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Laptop shown from above with hand pointing to screen in Microsoft data migration 2022

Restrictions To Team Licenses In 2020

Microsoft have announced further information to their 2020 Wave 1 changes that will affect users operating on the Team Member license.

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Get In Touch

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: 01432 345191

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

We travel all over the UK.

Just ask.


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