CRM & Intelligent Business Systems

Helping businesses, SMEs and charities of all sizes digitally transform the way they work  with customisable, user friendly, all-in-one software solutions.

Software that Makes Your Life Easy

Business software is one of the most important tools for almost any modern organisation. Providing the platform for better consistency, accuracy, speed and efficiency.

As a certified Microsoft Partner we specialise in affordable configuration and development of user friendly solutions built using the Microsoft Dynamics 365 (D365) platform. The systems we deliver sit confidently between bespoke and off the shelf options, something most providers might say was impossible.

The products we offer serve a broad spectrum of sectors, from local SMBs to huge national charities. But, perhaps more importantly, it's the system development, software, consultancy, training and support we offer that mean the difference between software you can simply have installed and software you can actually use.

Business women talking over computer

Software Applications

Below are just a few regular examples of tools the software can provide but it can, and does, deliver far more tailored work for many of our specialist clients.

Project Service

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Field Service

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Customer Service

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Charity & NFP

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Sales

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Business Central ERP

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Marketing

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Financial Software

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Software Consultancy and Services

System Advice or Evaluation

Scope it, plan it, apply it.
Talk to us about what you need. We will use our experience and understanding of the system's vast capability’s to help guide you. Even get a free System Health Check.

Training

A system is only as good as the user's confidence and comfort levels in using it. 75% of failure is due to poor user adoption.  Avoid this happening by offering good training to those who need it.

Support

Even if you have in-house IT specialists, we advise you take up some support. New systems can take some getting used to. Choose the level you need and call on us if and when things get tricky.

Continuous Improvement

Business software is as much about strategy, tactical goals and future growth as it is about technology. Aided by Lean principles, increase efficiency and accommodate shifting objectives within your CRM.

Why choose Formus Pro?

As a certified Microsoft Partner we specialise in affordable, customisable and user friendly Microsoft Dynamics 365 (D365) solutions.
The team here deliver transformational digital solutions that curb complexity, improve efficiency and help drive growth in organisations like yours, looking to step things up. Making it easy for you to become even more brilliant at what you do!

Resources

Take a look at our resources pages. We think you'll find something interesting, helpful or insightful. Read our Developer Blog articles, tips on using software to enhance your productivity and helpful information on how to use Customer Relationship Management software to its fullest. You can even request articles or contribute as a guest blogger. Make a request or sign up for more!

Woman sharing her PC screen with colleagues to show D65 Customer Engagement

D365 Customer Engagement 2021 Key Features & Changes from Microsoft

Dynamics 365 CE Key Features & Changes 2021 Microsoft Release Wave 1 Changes to D365 Customer Engagement Authors: Thomas Cunningham | Principal Developer | Formus Professional Software | April 2021 We are now a couple of weeks into April, which might mean you have noticed some changes to your Dynamics Customer Engagement environment. Every year Microsoft release two major waves of updates to the PowerPlatform (which includes D365, Power BI, Power Automate, and PowerApps). April 2021 is when the features of Wave 1 are marked for general availability. Microsoft put…

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Man wearing hololens for Field service

HoloLens2 and D365 Field Service

HoloLens brings virtual reality into the business world!
This article explores some of the capabilities and benefits the HoloLens currently has with D365 (specifically Field Service) and whether this is something likely to be taken up by organisations when its fully released.

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Pair of fists next to computer keyboard

Outlook, D365 disappearing data issue – SOLVED!

Losing thousands of items of data is the kind of scenario that no business ever wants to contemplate. But that’s exactly what happened recently to one of our unsuspecting clients.

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Adult hand supporting baby's hand

Marketing with a Healthcare Focus

NCMC improved patient/client connection. Allowing the hospital to bring event, registration and attendee information automatically into D365 for greater insight into who registers for and attends their classes.

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Get In Touch

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: 01432 345191

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

We travel all over the UK.

Just ask.

 

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