Microsoft Announces End Of Support for Dynamics 365 Project Service Automation (D365 PSA)

Microsoft first announced they’d be ending support for Dynamics 365 Project Service Automation on commercial cloud back in March 2024.

Release Wave 2: 2024 – Business Central

As a reminder, come March 31^st, 2025, Microsoft won’t be supporting PSA on commercial cloud environments.

That means there wont be any feature enhancements, any updates, any bug fixes. There’ll be no more updates at all for this product.

Microsoft are strongly recommending anyone still using it to reach out to their favourite Microsoft partner ASAP to start planning the upgrade process to Project Operations.

That upgrade would come with lots of new features, including:

Integration with Project for the Web with many new advanced scheduling features
Project Budgeting and Time-phased forecasting  
Date Effective price overrides 
Revision and Activation on Quotes   
Material usage recording in projects and tasks 
Subcontract Management 
Advances and Retained-based contracts 
Contract not-to-exceed 
Task and Progress based billing 
Multi-customer contracts 
AI and Copilot based experiences.

Project Operations was first released as the upgrade to Project service Automation in October of 2020, capable of managing projects from inception, right through to close, backed by the Dataverse, Dynamics 365 Finance and Supply Chain Management.

If you need more information, Microsoft have added detailed instructions on how to upgrade here:

Upgrade from Project Service Automation to Project Operations | Microsoft Learn

Project Service Automation end of life FAQ | Microsoft Learn

Feature changes from Project Service Automation to Project Operations | Microsoft Learn

Project Service Automation to Project Operations project scheduling conversion process | Microsoft Learn

Plan your work in Microsoft Project with the Project Operations add-in | Microsoft Learn

Release Wave 2: 2024 – Dynamics 365 Sales

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