Digital transformation isn’t just about technology; it’s about people. When your end users feel heard, involved, and valued, your transformation succeeds.
Every business has pain points, but many are trying to solve them with AI, big features or new systems, when the real answer is simpler: fix the process first.
In this episode of D365 Shot First, Charlie and Ben unpack a big question that most consultants never stop to ask: CRM VS ERP, do users actually care what technology they’re using, or do they just care about outcomes?
Nonprofit HR teams are under more pressure than ever. With limited budgets, small teams, and growing responsibilities, even day-to-day people management can feel overwhelming. Add AI into the mix and it’s no surprise many leaders feel sceptical, unsure, or simply too busy to engage.