Every project wants the shiny new system, the automation, the efficiency… but none of that works if the data going in is messy. Yes, it’s boring. No, nobody wants to prioritise it.
Cloud change often sounds bigger, riskier and more expensive than it needs to be.
AI is changing that though… quietly, practically, and without requiring huge programmes of work.
Every business has pain points, but many are trying to solve them with AI, big features or new systems, when the real answer is simpler: fix the process first.
In this episode of D365 Shot First, Charlie and Ben unpack a big question that most consultants never stop to ask: CRM VS ERP, do users actually care what technology they’re using, or do they just care about outcomes?