How To Automate Your Marketing Efforts

Marketing automation can be hard if you’re not sure where to start. FormusPro’s CE Practice Lead, Matt Hockaday, explains the tech needed, such as Microsoft’s Customer Engagement, with a deep dive into ClickDimension’s new PowerPack Sales & Marketing automation tool for SMB’s.

Fixing Pain Points

Every business has pain points, but many are trying to solve them with AI, big features or new systems, when the real answer is simpler: fix the process first.

CRM vs ERP

In this episode of D365 Shot First, Charlie and Ben unpack a big question that most consultants never stop to ask: CRM VS ERP, do users actually care what technology they’re using, or do they just care about outcomes?

How AI Strengthens Nonprofit HR Teams

Nonprofit HR teams are under more pressure than ever. With limited budgets, small teams, and growing responsibilities, even day-to-day people management can feel overwhelming. Add AI into the mix and it’s no surprise many leaders feel sceptical, unsure, or simply too busy to engage.