Dynamics 365 Project Rescue

Stuck down the rabbit hole of a transformation project gone off track? FormusPro’s Project Rescue team specialise in reviving Dynamics 365, Power Platform, AI and Azure implementations… fast.

With clear scoping, detailed documentation and efficient planning, we help you steady the engine and cross the finish line with confidence.

Some things don’t always go to plan and you might not spot issues until the project is well underway. These crisis situations are when you really need clear and open communication with your software partner in order to decide whether to stay with them or not.

If you’re currently unsure about how well your project is going or if you can’t seem to communicate with your current partner, why not give us a call. We’ll gladly talk through the problem and work with you to map out the road to recovery and beyond.

Project rescue mess to mastery

From Mess to Mastery With Project Rescue

Software of this type is only as good as the planning, design, configuration, implementation, training, testing and use it is given.

As a project lifecycle goes, that’s a lot of stages!

Management and project control of these areas can sometimes be rushed or poorly planned either internally or externally.

Without a tight software partner relationship, flexibility, good communication, transparency and the skill levels to carry it off, software projects can suffer both operational and financial losses. Not to mention a possible loss of faith and confidence by users, in the system at large.

What To Do Now? 

The best thing you can do now is move on, identify where in the lifecycle it started to go wrong and go from there. In almost all cases we’ve seen, all is not lost!

Systems can be saved with some relatively minor changes and some extremely good on-boarding. Other times it’s down to usability or functionality issues. Again, this doesn’t always turn out to be major.

Reviewing, testing and re-configuring can sometimes be the route to recovery. You don’t always have to reinvent the wheel.

Project rescue what to do next
Project rescue transformation planning

Project Rescue Transformation Planning

The two most important aspects of system transformation and improvement are communication and planning.

As a partner, we understand the discomfort some clients might face having to address the elephant in the room and are flexible, supportive and knowledgeable when it comes to dealing with these kinds of problems.

We analyse the project from a people, process, and technology perspective and will support you throughout the procedure.

We have worked with many systems in need and offer an initial free system health check to those wanting a starting point evaluation into their current system. Get in touch to find out more.

Things To Look Out For

Communication – This is key to any successful project, ensuring that everyone involved is on the same page. If this is something you aren’t experiencing, then get in touch. 

Planning – Do you know what the key milestones in your project are? Or even when they are due to go live? To ensure your project is on track, these are key points you should be aware of, and with good communication you will have clarity on this. 

Project rescue things to look out for

Steps For A Project Rescue

To find out more about how we can aid you in rescuing your project, get in touch using the form below, or find out more about the steps to bringing your project back on track. 

Free System Health Check

Our Dynamics Health Check gives you the opportunity to explore how to realise these benefits and map out how to keep growing the system in the future.

Our advice and guidance can help you get the best return on investment from your system.

Book your free system Health Check here >> 

Finding The Right Support For You

Our guys on support are not your standard first line administrators. All of our support agents are approachable software specialists, with the ability to start troubleshooting and diagnosing your issues from first contact.

Support covers CRM issues on functionality, configuration or customisation depending on service level agreement. For example, adding or renaming fields, setting up basic reports or alerting us to any bugs or business critical issues to fix.

Discover our support packages here >>

Continuous Improvement 

No company wants to be locked into a system that can’t grow and flex. We know the importance of a system that you feel empowered by, that saves you time and effort and can be built upon or improved over time.

We know that you don’t want to have to go through the whole process again, so we put together our Microsoft Dynamics 365 Continuous Improvement (CI) Packages to help keep you and your system working to best practice.

Learn more about Continuous Improvement >>

Software Training 

Our training packages help you though the challenging stages of introducing something new to staff who may be a little daunted or reluctant to leave the old behind and step outside their comfort zone into the new. We know it’s not always comfortable but we are here to make it as easy as possible.

What software training can be provided? >>

Automated Testing Services 

Software development is a complex, ever-evolving, often frustrating process, and Quality Assurance is key to delivering a successful product. Many organisations, even today, rely on painstaking manual testing of business processes, data input and User Interfaces.

Software testing, when done right, allows organisations to assess quality efficiently and effectively, if not always quickly and is based around well-documented repeatable checklists of steps, with acceptance criteria for test success or failure.

Discover more about Automated Testing Services with FormusPro >>

Frequently Asked Questions

Project Rescue

  • Can you rescue projects started by another partner?

    Yes. Many of our rescues involve taking over projects where another partner has struggled. We provide fresh expertise, strong governance and sector knowledge to restore confidence. 

  • How do we get started with a project rescue?

    The first step is a conversation. We’ll listen to what’s gone wrong, carry out a quick assessment and propose a practical way forward. 

  • What is a Project Rescue?

    Project rescue is the process of taking a struggling or stalled technology project and getting it back on track. At FormusPro, we review what’s gone wrong, stabilise delivery and create a plan that ensures your Microsoft Tech Stack project succeeds. 

  • What sectors do you rescue projects in?

    We work across NonProfit, Public Sector, Membership, Professional Services, Private Healthcare, Clean Energy, Manufacturing & Distribution and several others. 

  • Do you provide support once the rescue is complete?

    Yes. We offer managed services and ongoing consultancy to keep your system healthy long after the rescue is finished. 

  • Can project rescue save the money we’ve already invested?

    Often yes. By salvaging work that is usable and cutting away what isn’t, we help protect the value of your investment and avoid throwing good money after bad. 

  • Can project rescue cover data migration or integrations that went wrong?

    Yes. We often fix broken data migrations, unstable integrations or poor customisations as part of a rescue engagement. 

  • What if stakeholders have lost confidence in the project?

    We re-engage stakeholders through clear communication, realistic planning and visible progress. This helps rebuild trust and drive adoption. 

  • How do you reduce the risk of failure repeating?

    We put governance, clear milestones and transparent reporting in place. This ensures problems are flagged early and the project stays on track. 

  • How long does a project rescue take?

    Timelines vary depending on how complex the project is and how far it’s drifted. Some rescues can be stabilised in weeks, whilst larger programmes may take several months. 

  • How long does a project rescue take?

    Timelines vary depending on how complex the project is and how far it’s drifted. Some rescues can be stabilised in weeks, whilst larger programmes may take several months. 

  • Do you ever recommend starting again?

    In some cases, starting fresh is the most cost-effective option. If that’s the case, we’ll explain why and outline a plan that reuses as much of your existing investment as possible. 

  • What happens during a project rescue engagement?

    We carry out a rapid assessment of your current system, governance and delivery approach. We then stabilise the project, realign scope and create a clear roadmap to completion. 

  • Why do projects fail in the first place?

    Projects fail for many reasons, such as poor requirements gathering, weak governance, lack of stakeholder engagement or over-customisation. Identifying the root cause is the first step to fixing it. 

  • How do I know if my project needs rescuing?

    Warning signs include missed deadlines, spiralling costs, poor adoption, unclear scope or a lack of confidence in delivery. If you recognise these issues, it may be time to act. 

  • How much does project rescue cost?

    Costs depend on project size and complexity. We’ll provide a transparent estimate after the initial assessment so you know what to expect. 

Little Princess Trust

The Little Princess Trust (LPT) identified the need for digital transformation, which would take the form of a system encompassing almost all areas of the organisation.

The system needed to be intuitive, integrate with other services, consolidate disparate information and create a sustainable and extensible solution for use well into the future.

Our staff Retention is

96.7%

over 13 years

We have

3

offices globally 

Speak To An Expert

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: 01432 345191

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

We travel all over the UK.

Just ask.

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