Choosing A New Microsoft Partner

We understand that switching Microsoft partners is a big move… but staying with the wrong one is the very definition of false economy.

Here’s how to know it’s time to move and how to make that change as smooth as possible.

We understand that switching Microsoft partners is a big move… but staying with the wrong one is the very definition of false economy.

Here’s how to know it’s time to move and how to make that change as smooth as possible.

Talk To Us About Switching

Far too many businesses stick with the wrong Microsoft partner for far too long… putting up with poor service, patchy support, and rising costs.

There’s a number of reasons for that, from a misguided sense of loyalty, to convenience, to a sense that the grass won’t be greener on the other side. 

FormusPro has specialised for years in helping organisations switch with confidence, fixing issues fast and building a partnership that actually delivers ROI.

Eight Signs It's Time For A New Microsoft Partner

To find out more about how we can aid you in rescuing your project, get in touch using the form below, or find out more about the steps to bringing your project back on track. 

Poor Service And / Or Slow Responses

If fixes drag on, projects are months over deadline, replies are taking days (or even weeks sometimes) to arrive and it feels like no one’s really listening to you… then trust is going to erode fast.

You don’t deserve that.

You deserve quick answers, real support and solutions that get delivered on time.

Lack Of Expertise Is Stalling Growth

Complex rollouts, custom integrations, industry-specific demands… can your current your partner handle these and handle them at scale?

If they can’t, then it doesn’t matter how fast you grow or how well you’re doing, your tech is going to make all those investments suffers.

Compliance or Security Risks

Missed audits or security slip-ups will put your whole business at risk. This is one of those situations that aren’t forgivable but too often doing something about it after the fact is too late.

You need to be proactive if you think this could be a possibility.

Limited Innovation Thoughts

A great partner isn’t there to just fix bugs or deliver on exactly what you asked for and no more.

They should be helping you unlock more value with fresh ideas, automation, coming AI trends and new a slew of features.

Costs Spiral With No Value

This is always one of the big ones…

If the invoices you continue to receive keep growing but results don’t seem to be growing at all, then it’s time to find out what you’re actually paying for.

Bad Cultural Fit For You

You’re going to be working with a Microsoft Partner, and their different teams a lot. Which means as a minimum you need to not dread calls with them.

Clunky communication, zero transparency, constant misunderstandings, personality clashes… sometimes, it’s just not a match and it’s time to move on.

Better Options Exist

Newer partners often bring better tools, better prices and deeper sector expertise. It’s always worth exploring your options before even more money gets wasted on below par solutions.

Poor Fit For Growth

Expansion, mergers, more cloud workloads… your partner has to be able to scale with you or what’s the point?

What To Do Now? 

The best thing you can do now is move on, identify where in the lifecycle it started to go wrong and go from there. In almost all cases we’ve seen, all is not lost!

Systems can be saved with some relatively minor changes and some extremely good on-boarding. Other times it’s down to usability or functionality issues. Again, this doesn’t always turn out to be major.

Reviewing, testing and re-configuring can sometimes be the route to recovery. You don’t always have to reinvent the wheel.

Microsoft Solutions Partner thinking one step ahead

How We Make Switching Easy

Switching partners shouldn’t feel risky or disruptive.

Our proven onboarding approach is designed to remove the headaches fast, fix what isn’t working, and lay the groundwork for stronger solutions… all whilst your day-to-day operations keep running smoothly.

How We Do It

Here’s How We Do It:

  • Audit Your Current Setup – We start with a detailed review of your existing Dynamics 365 environments, licences and integrations. This shows us what’s working, what’s broken, and where you’re losing time or money.
  • Quick-Win Fixes – Next, we tackle urgent pain points first, stabilising systems, resolving issues and making sure your team feels the difference quickly.
  • Roadmap For Improvements – Once you’re on solid ground, we create a clear, realistic plan for the changes, optimisations or new functionality that will deliver the best ROI.
  • Support That Actually Supports You – Our team becomes an extension of yours… with proactive advice, clear communication and fast responses whenever you need help.

The result?

A smoother transition, minimal risk, and a Dynamics 365 partner who actually delivers on their promises.

Glossary

Unified Interface

The style layout for the user interface within Dynamics 365.

Third Party App Training

Training provided for applications published by 3rd parties (e.g. MailChimp, Xero etc.

Front End

The area of a system that users interact with. It sits in front of the back end as a transitional layer, providing the graphical and structural interface for the user.

Little Princess Trust

The Little Princess Trust (LPT) identified the need for digital transformation, which would take the form of a system encompassing almost all areas of the organisation.

The system needed to be intuitive, integrate with other services, consolidate disparate information and create a sustainable and extensible solution for use well into the future.

Our staff Retention is

96.7%

over 12 years

We have

3

offices globally 

Speak To An Expert

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: 01432 345191

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

We travel all over the UK.

Just ask.

This field is for validation purposes and should be left unchanged.
Name(Required)