The first step is a conversation about your goals and current challenges. From there, we’ll design a tailored programme of regular reviews and enhancements.
FormusPro help organisations continuously improve and optimise Microsoft Dynamics 365, the Power Platform and AI solutions, ensuring your technology evolves with your business.
No company wants to be locked into a system that can’t grow and flex. Our Continuous Improvement Packages were created to support you to ensure you’re constantly evolving your Dynamics 365, Power Platform and Data solutions.
We know the importance of a system that you feel empowered by, that saves you time and effort and can be built upon or improved over time.
We know that you don’t want to have to go through the whole process again, so we put together our Continuous Improvement (CI) Packages to help keep you and your systems working to best practice.
Our Continuous Improvement Packages were created to support the improvement of your business through your D365 or Power Platform systems, as and when you change your strategies.
Avoid the large chunks of time and money on “big project” style work by moving in manageable steps, to reflect your own natural progression.
We advise at least once a month in the early stages after a new deployment and once a quarter after that. However, it’s up to you. You choose how often you review and improve.
We have 2 different CI options to choose from, all for streamlining and adapting your system.
Our enterprise solutions are designed for the larger or more complex set ups.
Usually supporting organisations with comprehensive business models and dedicated departments to manage specific applications for areas such as IT, operations, sales and marketing.
Our team of developers, functional and software consultants, project managers and solutions architects will work closely with you. Together you could create a system you will wonder how you ever lived without.
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Look at how streamlining can help make tasks easier, quicker or more efficient to perform.
Changing, adding or updating additional CRM fields, views, reports and dashboards
Improving & supporting your team’s user adoption and productivity
Allowing for the growth of the company to dictate the improvement of existing D365 systems
Implementing changes in your own time, outside a single deployment project timeline
A report with an overview of your existing system is produced from this with suggestions and suggestions on areas of improvement given your organisational growth or business changes over time.
How do we get started with continuous improvement?
The first step is a conversation about your goals and current challenges. From there, we’ll design a tailored programme of regular reviews and enhancements.
What sectors benefit most from continuous improvement?
We work across NonProfit , Public Sector , Membership , Professional Services , Higher Education, Clean Energy and Manufacturing & Distribution and many others, where syst ems must adapt to evolving demands.
Can continuous improvement help with regulatory compliance?
Yes. Regular reviews ensure security settings, audit logs and governance policies remain up to date with regulatory standards like GDPR.
How does continuous improvement fit with agile delivery?
Agile projects often continue into a cycle of continuous improvement. Short, iterative updates help ensure the system stays aligned with business needs.
What’s the risk of not investing in continuous improvement?
Without it, systems can become outdated, adoption may fall, and opportunities for efficiency or innovation could be missed. This often leads to higher costs in the long run.
How do you measure the impact of continuous improvement?
We track adoption rates, performance gains, cost savings and feedback from users, so you can see the tangible outcomes of each improvement cycle.
What if AI wasn’t part of our original project scope?
That’s not a problem. AI features can be introduced gradually as part of continuous improvement, whether through Copilot in Microsoft apps, custom GPTs or tailored automation.
Can continuous improvement include AI and automation?
Definitely. We can help introduce Copilot, build new automations or use AI to analyse data, ensuring your organisation benefits from the latest Microsoft capabilities.
Do you provide continuous improvement for systems another partner built?
Yes. We often step in after go-live, taking over continuous improvement programmes for organisations that need a more proactive approach.
How does continuous improvement support user adoption?
It addresses user feedback, improves interfaces, and adds training where needed, helping staff feel more confident and engaged with the system.
Can continuous improvement reduce costs?
Yes. By identifying inefficiencies, unused licences and automation opportunities, continuous improvement can save money whilst improving performance.
How often should we review our system for improvement?
Most organisations benefit from quarterly or biannual reviews, though the frequency depends on your system’s size, complexity and rate of change.
What activities are included in continuous improvement?
Typical activities include system reviews, adding new features, optimising processes, training refreshers, and ensuring governance and compliance keep pace with
change.
How does continuous improvement differ from support?
Support focuses on fixing issues, whilst continuous improvement is about proactively enhancing processes, adoption and functionality over time.
Why is continuous improvement important?
Business needs evolve, staff change and Microsoft regularly releases new features. Continuous improvement ensures your system adapts with you, rather than becoming outdated.
What do we mean when we say continuous improvement?
Continuous improvement is the process of making ongoing changes to your Microsoft Tech Stack so it continues to meet business needs. At FormusPro, that means regular reviews, updates and enhancements after your system has gone live.
DofE seek to empower young people; to support them as they learn new skills, overcome obstacles, and build confidence and resilience; with a target to give 1,000,000 young people the chance to participate in their life-changing program over the next five years.
The DofE required a solution that would centralise and automate the following processes for them: Licensing, grant management and activity supplier approval through annual surveys.
NEW LICENSES SINCE GO-LIVE
ORGANISATIONS INVOLVED
To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.
Tel: 01432 345191
A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.
We travel all over the UK.
Just ask.