FlexPortal

FormusPro’s FlexPortal helps organisations launch connected websites and web applications faster with self-service portals, forms, payments, case management and Dynamics 365 integration built in.

 

FlexPortal is a modular portal and web application framework designed to help organisations launch secure, connected digital services faster.

Built independently rather than on Microsoft Power Pages licensing models, FlexPortal combines public-facing websites, self-service portals, application journeys, payments, user management and Dynamics 365 integration into a single flexible platform.

Whether you need a customer portal, member hub, training application site, event registration platform, case management front end or a completely bespoke digital experience, FlexPortal provides the foundations to build it without starting from scratch every time.

FlexPortal Event Registration

Flex Portal

Looking to launch a customer portal, digital application process or self-service web platform without the cost and complexity of building everything from the ground up?

FormusPro can help you design, implement and integrate FlexPortal around your organisation’s processes, users and systems.

Launch Digital Services Faster

One of the biggest challenges organisations face with portal and web application projects is time.

Teams often spend months rebuilding common functionality before they can even begin focusing on the experience that makes their organisation unique. User registration, authentication, forms, payments, profiles, dashboards and integrations all need designing, securing and testing before a project can go live.

FlexPortal changes that approach.

FlexPortal Introduction to Drama and Theatre Studies
FlexPortal Form

Work Faster, Not Harder

FlexPortal provides a library of modular, reusable components that can be combined into tailored digital experiences far more quickly than traditional bespoke development approaches.

That means organisations can launch portals, services and applications faster whilst still retaining flexibility over branding, workflows and user experience.

Typical use cases include:

  • Customer and member portals
  • Course and training applications
  • Event registration platforms
  • Public self-service websites
  • Grant and funding applications
  • Case management front ends
  • Multi-user organisational portals
  • Internal or external web applications

Reduce Development Cost Without Losing Flexibility

Many organisations want modern self-service experiences but struggle with the cost of fully bespoke web development or the licensing complexity of some low-code portal platforms.

FlexPortal was designed specifically to provide a middle ground.

Because the platform is entirely independent, organisations aren’t tied into the licensing structure of Power Pages or similar products. That creates significant cost advantages for organisations expecting larger user volumes, public access requirements or complex external engagement scenarios.

At the same time, FlexPortal still supports deep integration with the wider Microsoft ecosystem including Dynamics 365, Azure services and Microsoft identity management.

The result is a platform that balances speed, flexibility and long-term scalability without forcing organisations into unnecessary rebuilds or restrictive architectures later.

FlexPortal Course Information
FlexPortal Introduction to Drama and Theatre Studies

Deliver Better Self-Service Experiences

Modern users expect digital experiences that are simple, fast and intuitive.

They want to register online, manage their own information, track progress, make payments, access support resources and interact with organisations without needing emails or phone calls for every step. FlexPortal supports all of that through configurable self-service journeys built around different user types and access models.

 

For example, an individual user might:

  • Create an account
  • Apply for a course or service
  • Register for events
  • Upload information
  • Make payments
  • Track applications
  • Access support resources

 

Whilst an organisational user could:

  • Manage multiple employees or contacts
  • Submit applications on behalf of others
  • Handle invoicing and payments centrally
  • Access organisation-specific workflows and dashboards

 

Because the platform is modular, these experiences can be adapted to different sectors and operational models without rebuilding the core platform each time.

Connect Front-End Experiences With Dynamics 365

Many organisations already use Dynamics 365 internally but struggle to expose processes externally in a clean, user-friendly way.

FlexPortal helps bridge that gap.

 

The platform includes ready-to-use integration capability for the Dynamics 365 Customer Engagement suite, allowing external interactions to connect directly into CRM, case management, marketing, events or operational processes.

That means information submitted through the portal can flow directly into existing business systems rather than being manually rekeyed or managed across disconnected spreadsheets and inboxes.

 

Examples include:

 

  • Course applications creating CRM records automatically
  • Event registrations syncing directly into Dynamics workflows
  • Customer profiles connecting with existing contact records
  • Case updates surfacing through self-service dashboards
  • Communication timelines appearing inside user portals
  • Payment and invoice information synchronising with operational systems

 

This creates a more connected experience for both users and internal teams whilst improving reporting, governance and operational visibility.

FlexPortal Programme Apply
FlexPortal Stage Management

Maintain And Scale The Platform Internally

Portal projects often become difficult to maintain after launch, especially when every change requires developer support.

FlexPortal includes built-in CMS capability designed to reduce that dependency.

Content owners can manage pages, FAQs, support resources and portal content themselves whilst retaining consistent branding and governance controls.

The platform also supports flexible hosting approaches including:

 

  • Azure hosting
  • Other cloud hosting providers
  • Self-hosted deployments
  • Managed hosting models through FormusPro

 

Combined with flexible identity management options including Azure Entra External ID and Microsoft-based authentication, organisations can scale FlexPortal around their operational, security and governance requirements.

FlexPortal Features

FlexPortal combines modular portal capability with integration, workflow and self-service functionality designed for real operational use cases.

Key features include:

User Registration And Identity Management

Support for public users, authenticated users, individual accounts and organisation-based access models with Microsoft and Azure identity integration options.

Self-Service Profiles And Dashboards

Users can manage profiles, preferences, applications, registrations, invoices and interactions through personalised portal experiences.

Dynamic Forms And Application Journeys

Configurable forms and multi-stage application processes supporting courses, services, grants, events and operational workflows.

Payments And Invoice Management

Integrated payment journeys supporting invoices, promotional codes, event payments and transactional workflows.

Dynamics 365 Integration

Connected integration with Dynamics 365 Customer Engagement and related Microsoft technologies to streamline operational processes and data management.

Modular Portal Components

Reusable functionality including profiles, dashboards, applications, employee management, events, communications and case management components.

CMS And Content Management

Built-in CMS capability allowing internal teams to manage content, support resources and portal experiences without relying entirely on developers.

Flexible Hosting And Deployment

Support for Azure, cloud-hosted, self-hosted and managed hosting models depending on organisational requirements.

Fully Customisable Branding And Styling

Complete control over portal styling and user experience to align with existing websites, brands and public-facing materials.

Frequently Asked Questions

FlexPortal

  • Is FlexPortal only for Higher Education?

    No. Although we have a ready built module specifically for Higher Education, FlexPortal is designed to be adapted for other organisations, combining reusable features with customisation to suit your needs.

  • Can we update the content ourselves?

    Yes. FlexPortal’s built-in content management system lets your team maintain portal content and styling without relying on a developer for every change.

  • Can FlexPortal match our branding?

    Yes. FlexPortal offers flexible styling so your portal can match your organisation’s branding and other public-facing materials.

  • Can FlexPortal connect to Microsoft Dynamics 365?

    Yes. FlexPortal includes ready-to-use integrations with the Dynamics 365 Customer Engagement suite, connecting your online portal with the systems your teams use behind the scenes. We additionally have ready made connectors for a variety of other business applications.

  • What can users do through FlexPortal?

    FlexPortal can bring together user profiles, interactive forms, case management and payments, depending on your requirements. For example, our Higher Education module lets applicants access and update their applications, upload documents and prepare for interviews.

  • What is FlexPortal?

    FlexPortal is FormusPro’s flexible website and online portal solution, built on Umbraco. It combines ready-made components with tailored functionality to help organisations interact with their customers, applicants and other users online.

Anthony Nolan

We first embarked on a digital transformation journey with Anthony Nolan back in 2012. With a range of implementations and solutions over the years, this transformation is constantly evolving.

Anthony Nolan wanted to move their Dynamics 2016 On-Premise solution into Dynamics 365 Online. This would mean less reliance on internal servers to maintain and run the platform. They would also benefit from the Microsoft Update process, continuously making new features available.

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Speak To An Expert

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: 01432 345191

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

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