Software training helps people understand the system and use it confidently.
Better knowledge improves adoption, data quality and return on technology investment.
FormusPro delivers digital transformation services across consultancy, system build, integration, testing, training, cloud services and managed platforms.
FormusPro delivers the services organisations need to plan, build, connect, test, adopt and manage modern technology.
Our digital transformation services span CRM, ERP, Data & AI, infrastructure and cloud platforms. We work mainly across Microsoft technologies, including Dynamics 365, the Power Platform and Azure, alongside wider platforms where they offer the right answer.
Digital transformation has become far too much of ‘buzz-phrase’.
Sometimes it describes a complete change to an organisation’s systems and operating model. Sometimes it just means replacing one outdated application.
Both count but the scale matters far less than the outcome.
A successful digital transformation should make work simpler, improve access to information and remove unnecessary manual processes. It should also give the organisation a stronger platform for future change. FormusPro helps organisations address problems such as:
We start with what needs to improve. We then bring together the services and technologies required to make that improvement happen.
Technology rarely fits into neat organisational boxes.
A CRM project affects customer service, reporting and integrations. An ERP implementation changes finance, purchasing and operational processes.
AI depends on trusted data. Cloud applications depend on reliable infrastructure, storage and networking.
That’s why FormusPro works across four connected technology pillars:
Our Digital Transformation Services connect those pillars.
They provide the practical expertise needed to shape, build, connect and operate the right technology across your organisation.
FormusPro provides individual specialist services and joined-up transformation programmes.
You don’t need to buy every service together. We shape our involvement around your objectives, internal capability and existing technology.
A new system should reflect how your organisation needs to work.
That doesn’t mean reproducing every existing process inside newer technology. It means understanding which processes still add value and which need to change.
Our teams design and build solutions around clear requirements, practical user needs and measurable outcomes.
Teams disagree about priorities. Requirements remain unclear. Different departments expect the system to solve different problems.
Good consultancy brings those views together.
All of our consultants also combine their business understanding with deep technical expertise so they translate operational needs into practical technology decisions.
Even a strong system will struggle if users don’t understand why it has changed. Generic training also leaves people unsure how the technology fits their actual responsibilities.
FormusPro provides software training for users, administrators, configuration teams and developers.
We tailor training around the platform, audience and tasks people need to complete.
Microsoft releases platform updates. Internal teams add new functionality. Integrations change as connected applications evolve.
Every change creates a risk that an existing process stops working. Manual testing takes time and often varies between testers.
FormusPro provides automated testing services that check repeatable processes quickly and consistently.
Platforms need attention after they go live. Usage grows, security risks change and new requirements emerge.
FormusPro provides managed platform services across applications, cloud services and supporting infrastructure.
We work alongside internal teams to keep platforms secure, stable and useful.
Applications, users and data need reliable connections through the network.
Slow, fragile or poorly secured networks affect every system that depends on them. They also make cloud adoption and hybrid working harder.
FormusPro delivers networking services across cloud, hybrid and on-premises environments.
Storage decisions affect security, performance, resilience, and most importantly, cost.
Not all data needs the same level of availability. Frequently accessed operational information requires a different approach from long-term archives or backups.
FormusPro delivers cloud storage services for files, application data, backups, analytics and archives.
Compute provides the processing power behind applications and digital services.
The right compute model depends on the workload. A legacy application may require a virtual machine, whilst a new service may suit containers or serverless technology.
FormusPro provides compute services across cloud, hybrid and on-premises environments.
Most organisations rely on several important systems. Problems appear when systems don’t communicate.
Staff re-enter data, build manual workarounds and reconcile conflicting records. Reporting teams also spend more time correcting information than analysing it.
FormusPro provides integration services that connect applications, data and processes.
Digital communication now forms part of many applications and customer journeys.
People expect timely updates without constantly checking a portal. They also expect to move between chat, email, voice and video without repeatedly explaining their situation.
FormusPro delivers communication services that connect people through the systems they already use.
Digital transformation doesn’t always require a large programme. An organisation may already have a clear strategy but lack development capacity. Another may have strong technical teams but need independent consultancy. You may need automated testing for an existing platform. You may simply need a complex integration that removes a persistent manual process.
FormusPro provides individual services without manufacturing a larger project around them.
We also help organisations phase wider programmes.
A phased approach helps teams prove value, manage risk and learn from early delivery. It also reduces pressure on users who already have full-time responsibilities.
FormusPro remains a Microsoft-focused technology partner.
Around 80% of our work uses Microsoft platforms. That includes Dynamics 365, Business Central, the Power Platform, Azure, Microsoft Fabric, Copilot and Microsoft 365.
That gives organisations access to connected technology across customer engagement, finance, data, AI and cloud services.
Microsoft technology doesn’t exist in isolation, though.
Most organisations already use third-party applications, legacy systems and specialist sector platforms. Replacing every non-Microsoft product rarely makes commercial or operational sense.FormusPro integrates Microsoft technology with that wider estate.
We also deliver technology-agnostic services where another platform better fits the requirement. Our infrastructure specialists work across Red Hat OpenShift, Kubernetes, Ansible, Terraform and enterprise Linux.
Our goal is never to maximise the number of Microsoft products in your organisation. It’s to build a connected technology estate that solves the right problems.
Organisations often buy technology services separately. One supplier advises on strategy. Another builds the system. A third handles integration, whilst someone else delivers training. That model can work well, sometimes. But it also creates huge gaps between responsibilities.
Requirements lose detail during handovers. Technical decisions drift away from the original outcome. Problems become difficult to assign when several suppliers own different components.
FormusPro brings connected services together when a project needs them.The same people don’t need to perform every task. However, they should work towards the same outcome. That shared understanding helps us connect decisions across the full transformation.
Technology needs vary between sectors, but many transformation problems repeat.
Teams need reliable information. Users need simpler processes. Leaders need clearer reporting and greater confidence in their systems.
Our sector experience helps us understand the context behind requirements.
For example, a charity’s CRM must support fundraising, services and safeguarding. A manufacturer’s ERP must connect finance, stock and operations. Healthcare organisations need secure access and reliable communication. Membership bodies need joined-up experiences across recruitment, renewals, events and engagement. Technology provides the tools. Sector understanding helps shape the right service around them.
Explore our Sector Solutions for more detail.
The strongest proof comes from what a service changes. FormusPro has delivered connected transformation work across complex organisations and important public-facing services.
The Duke of Edinburgh’s Award needed to centralise and automate licensing, grant management and activity supplier approval. FormusPro delivered a connected solution that supported thousands of organisations and new licences after go-live. The project turned several important processes into a more consistent digital service.
Air Partner needed reliable data synchronisation between Dynamics 365 and a bespoke third-party CRM. FormusPro built automated, two-way integrations and supported delivery through Azure DevOps pipelines. We also introduced automated tests and trained Air Partner’s team to manage the delivered code. The project combined consultancy, integration, development, testing, DevOps and knowledge transfer.
FormusPro helped the Soil Association modernise its Food For Life platform.
The new solution simplified processes, introduced self-service and connected Dynamics 365 with Power Pages. Our work also helped the Soil Association recover £300,000 in Gift Aid through improved validation.
FormusPro helped Farncombe Estate replace Sage 200 with Microsoft Dynamics 365 Business Central. The implementation simplified financial reporting across its luxury hospitality businesses and created a stronger platform for growth.
FormusPro has delivered digital transformation projects since 2008.
During that time, we’ve built long-term relationships with organisations that continue to develop their technology alongside us. Our oldest client relationship, Anthony Nolan, spans more than 13 years. That matters because transformation rarely ends with one implementation.
We also give clients an honest view of what they need.
Sometimes that means challenging a requirement. Sometimes it means recommending a smaller first phase or keeping part of the existing estate.
A successful project doesn’t need the most technology. It needs the right technology and services for the outcome.
Why Does Software Training Matter?
Software training helps people understand the system and use it confidently.
Better knowledge improves adoption, data quality and return on technology investment.
What’s The Difference Between Consultancy And System Build?
Consultancy defines the problem, requirements, priorities and recommended approach.
System build turns those decisions into a working solution.
Many projects use both services, but organisations may buy either one separately.
Does FormusPro Build Bespoke Systems?
Yes. FormusPro configures established platforms and develops bespoke functionality where standard features don’t meet the requirement.
We also build custom applications, portals, automations and integrations.
Does FormusPro Deliver Complete Digital Transformation Programmes?
Yes. FormusPro delivers connected programmes covering discovery, build, integration, testing, training and ongoing platform management.
We also provide each service separately.
Which Microsoft Technologies Does FormusPro Work With?
FormusPro works across Microsoft Dynamics 365, Business Central, Power Platform, Microsoft Fabric, Copilot, Azure and Microsoft 365.
We connect these technologies with existing and third-party systems.
Does FormusPro Only Deliver Microsoft Services?
No. Microsoft technology sits at the centre of our work but we also work with third-party applications and wider technologies where they better fit the requirement.
What Digital Transformation Services Does FormusPro Provide?
FormusPro provides:
These services span CRM, ERP, Data & AI, infrastructure and cloud platforms.
What Are Digital Transformation Services?
Digital transformation services help organisations plan, build, connect, test, adopt and manage modern technology.
They include consultancy, system development, integration, training, testing, cloud services and managed platforms.
It’s been 14+ years since we first embarked on a digital transformation journey to Dynamics 365 together. With a range of implementations and solutions over the years, this transformation is constantly evolving.
FormusPro supported a full migration to Microsoft Dynamics 365, using the Microsoft FastTrack programme to ensure a smooth transition.
We didn’t just lift and shift. Existing solutions, integrations and processes were carefully migrated, key functionality was enhanced to take advantage of cloud capabilities and performance, scalability and usability were improved across the platform
Whether you’re replacing a legacy CRM, planning a new Microsoft Dynamics 365 implementation or trying to get more value from an existing platform, FormusPro can help you understand what needs to change.
We combine CRM expertise with Microsoft Dynamics 365, Power Platform, data, AI and wider Microsoft technologies to create solutions around the way your organisation actually works.
Talk to FormusPro about your Digital Transformation requirements
Tel: 01432 345191
A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.
We travel all over the UK.
Just ask.