Saving a failing Microsoft D365 software project
Business system implementation is notoriously tricky, which is why organisations like ours exist, to simplify the complex. Good scoping, detailed design documents and efficient project management go a long way to secure successful project delivery.
However, not all things are easy to spot until a project is underway and sometimes implementations may not go exactly to plan. It's when this happens you will know if you can stay with your software partner or not. You, your teams and your software partner rely on an open and strong relationship where communication is key.
When it’s done right, the software results in powerful management tools that transform businesses. When it’s not, you end up with an expensive, yet ineffective application and a very unhappy workforce.
From Mess to Mastery
As a project lifecycle goes, that’s a lot of stages!
Management and project control of these areas can sometimes be rushed or poorly planned either internally or externally.
Without a tight software partner relationship, flexibility, good communication, transparency and the skill levels to carry it off, software projects can suffer both operational and financial losses. Not to mention a possible loss of faith and confidence by users, in the system at large.
The best thing you can do now is move on, identify where in the lifecycle it started to go wrong and go from there. In almost all cases we’ve seen, all is not lost!
Systems can be saved with some relatively minor changes and some extremely good on-boarding. Other times it's down to usability or functionality issues. Again, this doesn’t always turn out to be major.
Reviewing, testing and re-configuring can sometimes be the route to recovery. You don’t always have to reinvent the wheel.
The 2 most important aspects of system transformation and improvement are communication and planning.
As a partner, we understand the discomfort some clients might face having to address the elephant in the room and are flexible, supportive and knowledgeable when it comes to dealing with these kinds of problems.
We analyse the project from a people, process, and technology perspective and will support you throughout the procedure.
Taking the Next Steps
If you would like to book a free system health check, ask any questions or to brainstorm ideas on how to fix your Microsoft Dynamics 365 project, give us a call on 01432 345 191 or contact us via email [email protected]