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Dynamics 365 System Build

Microsoft Dynamics 365 System Build is an affordable, customizable, user-friendly solution supported by us to work harder for you.

We pride ourselves on being able to meet any challenge. If your business is big or small, your needs simple or complex, we’ve a design and implementation plan that works for you.

Perhaps your company is expanding, or you’ve been eyeing up the many benefits of having modern business software. Whatever the reason, you’re at the most exciting stage of the journey – a new system.

Why Are We A Good Fit?

We know that our formula works, but we don’t expect your business to be like any other. This means that regardless of the challenges involved in building you the perfect system, we’ll fit our process to meet your needs.

This could be your first system, you might be replacing legacy software, or looking to integrate with an existing ecosystem. We have the experience and expertise to make it work.

Do It Your Way

We know that the success of a system implementation can often be in how it’s managed. Because of this, we’ve made sure it’s one of our specialist subjects.

However, your new system could be part of a larger project, or perhaps you’re looking for a partner that’s able to work alongside the in-house resource you already have.  Whatever the reason, we appreciate that you might not need us to handle everything for you.

Our Involvement

Our involvement in the build of the system can be as much or as little as you require. We can manage the whole process through every stage, or just provide the technical resource you need to fill the gaps. Our experts can fit into the roles you need, follow the methodologies you use, and tightly integrate with your internal processes.

Options Available 

We’ve two options available when it comes to new system implementations.

Managed and Un-Managed. Both follow the same phases but with different levels of support.

Managed is suited to you if you’re looking for a brand-new system, project managed and built with minimal involvement. 

Un-Managed is more suited if you’re looking for a system where your company takes a more active involvement in the system build. 

How It Works - Managed

A system build where you can expect to see a reduced involvement from your side; we work together but a majority of the workload will be with us. 

Kick-Off & Scoping

We like to begin things with a kick-off call to introduce some of the key people who’ll be doing the scoping, development and support of your new system. We want you to know you’re in good hands.

Our process for scoping a new system is fine-tuned but flexible. We know how to unearth and understand the intricacies of your business processes and translate them into effective software. We’ll get to know what makes your business tick.

Design Review

After one or more visits we’ll begin to define the requirements of your new system. At this stage we’ll discuss them with you and grade them with MoSCoW, weighing them against budget and time constraints. At this point we work out the approach that’s best for you, looking at options such as phased deliveries.

Preparation, Build & Governance

The final requirements are translated into technical tasks inside of the Azure DevOps software. Super-users from your business are nominated to have access to DevOps for insight into the development process. We then begin our agile development cycles to complete the build of your system with regular playbacks to ensure that the requirements are being satisfied effectively.
To keep you fully informed through the whole development process we’ll hold regular governance calls. During these calls we’ll update you with our progress and give you opportunity to provide feedback or raise any questions you might have. We think it’s important that you feel part of the project at every stage.

Testing, Sign-Off & Training 

As development finishes and your system begins to take its final form, you have opportunity to test for suitability and feed-back any minor changes before the system go-live.

With your system nearly ready to go, we work out a Training Plan that ensures your users are confident and effective in using it from the moment they have access.

Go-Live and Support

Your system is finished and supporting your business; however, the journey doesn’t end there. We provide a variety of Support plans to best fit your size and needs, ensuring that you’re never without a helping hand. Furthermore, businesses evolve and grow, and your system should too. We can continue to develop and expand on its functionality with future phases and our Continuous Improvement packages.



User Adoption

Also known as onboarding. Getting staff buy-in, giving them the training, confidence and knowledge they need to feel willing and able to use new software.

Single Sign On (SSO)

A user authentication scheme allowing a log in with a single username and password to any number of related, yet potentially independent software systems – the idea is, you login once then access any of the related software items.

Application User

A type of user in Model Driven Apps that does not require a license but cannot be logged into by a person. Typically used for allowing external applications and services to connect.

Local Goverment Authority

The LGA required a solution that would allow them to update Oscar records to feedback to the Oscar API when required. It also needed to dedupe historical records, with auditing and replace their old legacy code with added member functionality to improve organisational front end searchability.

Oldest Client Relationship




9.7 Million

contacts from our CE supported clients

Speak To An Expert

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: +1 (727) 231 6096

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

Just ask.