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Dynamics 365 Software Training

Our training offers exist to ensure everyone has the level of knowledge and understanding they need to fully harness your system.

Our training packages help you though the challenging stages of introducing something new to staff who may be a little daunted or reluctant to leave the old behind and step outside their comfort zone into the new. We know it’s not always comfortable but we are here to make it as easy as possible. With 4 types of training, there’s something for everyone. 

End User Training – £675 pcm ex VAT

This level of training aims to educate end users in the basic features of the system. It focuses on performing tasks in relation to their roles, with introductions in:

  • System navigation
  • How to input data such as customers
  • Using filters and views
  • Producing reports
  • Any other front end functions your systems been set  to perform


User training caters for end-users who will be using the basic features of the system on a daily basis but do not need to know how to trouble shoot or change the settings of the system. For this level of capability ether Administrator, Configuration or Developer Training options are required.

Administrator Training – £675 pcm ex VAT

The advantage of this training is that it gives your more advanced users the ability to make changes to the system on top of knowing how to use it. A set up overview is included, which covers:

  • User setup
  • Data management and best practices
  • Advanced finds
  • Mail integration
  • Template configuration


Not covered is the technical level training needed for trouble shooting or making changes to the settings of the system. 3rd party application training is also not included in ether the admin or user training. For these abilities you would require Configuration Training or Developer Training.

Configuration Training – £750 pcm ex VAT

Configuration is a large part of what we do with our systems that stands us apart from the rest. It’s the hidden third way of customising a system with more economy and speed. Read more about the truth about customisation in our article. Configuration training includes:

  • Creation of entities
  • Customisation of forms
  • Adding fields and managing data relationships
  • Creation of business rules
  • Building dashboards


3rd party application training is also included in this level where the end user and administration training packages do not.

Trainees at this level must have completed the Administrator Training before they start Configuration Training.


Developer Training – £750 pcm ex VAT

Developer Training is for those who are already proficient in .NET stack development, and provides an introduction into Dynamics 365 system design and best practices for coding and deployment.

It is ideal for systems specialists who wish to conduct reporting, integration, or development work within their Dynamics 365 environments. Developer training includes:

  • 3rd party application training
  • Custom report building
  • JavaScript functions and event handlers
  • C# plugins, custom workflows and Azure function apps
  • Creation and management of web portals

How It Works

Our training packages help you though the challenging stages of introducing something new to staff…

Where Is The Training Based?

Our training courses are designed so that they can be delivered either remote, or in person depending on your needs. These are 1 day training courses. Which can be delivered to up to 8 people, with the exception of developer training which is designed for up to 5 people. 

What Do We Need For The Training?

We will provide you with the training course documentation for all of our training courses. You simple need to attend, ready to learn. 

What Skill Level Do I Need For The Training? 

Each training session is designed to be catered to your skillset. They are as follows: 

  • End User Training – No skill level required
  • Administrator Training – End User Training Advised 
  • Configuration Training – Administrator Training Required 
  • Developer Training – .NET Stack Requied

What Training Course Is Best Suited For Front End Configuration?

Both the configuration training and the developer training include front end configuration training as part of the course. This is not something included in end user training or administrator training. 

What Course Will Teach Me Back End Customisation

The only course that will teach back end customisation is the developer training course



A very loose a term in the software world. To mean the modifying of a system, usually with little indication of the technical scope behind it. It’s always good to find out more detail when talking about customisation.


An acronym for Application Programming Interface. An interface that allows software to be extended or integrated with other software

Application User

A type of user in Model Driven Apps that does not require a license but cannot be logged into by a person. Typically used for allowing external applications and services to connect.

Anthony Nolan

For 12 years we have has an ongoing relationship with Anthony Nolan since we first embarked on a digital transformation journey together. With a range of implementations and solutions over the years, this transformation is constantly evolving.

Anthony Nolan wanted to move their Dynamics 2016 On-Premise solution into Dynamics 365 Online. This would mean less reliance on internal servers to maintain and run the platform. They would also benefit from the Microsoft Update process, continuously making new features available.

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Speak To An Expert

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: +1 (727) 231 6096

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

Just ask.