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Dynamics 365 Project Rescue

Save your Microsoft Dynamics 365 Project, no matter how far down the rabbit hole you think you might be. Business implementation is a complex engine, through proper scoping, detailed documentation and efficient planning we can help you secure a successful project delivery. 

Some things don’t always go to plan and you might not spot issues until the project is well underway. These crisis situations are when you really need clear and open communication with your software partner in order to decide whether to stay with them or not.

If you’re currently unsure about how well your project is going or if you can’t seem to communicate with your current partner, why not give us a call. We’ll gladly talk through the problem and work with you to map out the road to recovery and beyond.

From Mess to Mastery

Software of this type is only as good as the planning, design, configuration, implementation, training, testing and use it is given.

As a project lifecycle goes, that’s a lot of stages!

Management and project control of these areas can sometimes be rushed or poorly planned either internally or externally.

Without a tight software partner relationship, flexibility, good communication, transparency and the skill levels to carry it off, software projects can suffer both operational and financial losses. Not to mention a possible loss of faith and confidence by users, in the system at large.

What To Do Now? 

The best thing you can do now is move on, identify where in the lifecycle it started to go wrong and go from there. In almost all cases we’ve seen, all is not lost!

Systems can be saved with some relatively minor changes and some extremely good on-boarding. Other times it’s down to usability or functionality issues. Again, this doesn’t always turn out to be major.

Reviewing, testing and re-configuring can sometimes be the route to recovery. You don’t always have to reinvent the wheel.

Transformation Planning

The two most important aspects of system transformation and improvement are communication and planning.

As a partner, we understand the discomfort some clients might face having to address the elephant in the room and are flexible, supportive and knowledgeable when it comes to dealing with these kinds of problems.

We analyse the project from a people, process, and technology perspective and will support you throughout the procedure.

We have worked with many systems in need and offer an initial free system health check to those wanting a starting point evaluation into their current system. Get in touch to find out more.

Things To Look Out For

Communication – This is key to any successful project, ensuring that everyone involved is on the same page. If this is something you aren’t experiencing, then get in touch. 

Planning – Do you know what the key milestones in your project are? Or even when they are due to go live? To ensure your project is on track, these are key points you should be aware of, and with good communication you will have clarity on this. 

Taking the Next Steps

To find out more about how we can aid you in rescuing your project, get in touch using the form below, or find out more about the steps to bringing your project back on track. 

Free System Health Check

Our Dynamics Health Check gives you the opportunity to explore how to realise these benefits and map out how to keep growing the system in the future.

Our advice and guidance can help you get the best return on investment from your system.

Finding The Right Support For You

Our guys on support are not your standard first line administrators. All of our support agents are approachable software specialists, with the ability to start troubleshooting and diagnosing your issues from first contact.

Support covers CRM issues on functionality, configuration or customisation depending on service level agreement. For example, adding or renaming fields, setting up basic reports or alerting us to any bugs or business critical issues to fix.

Continuous Improvement 

No company wants to be locked into a system that can’t grow and flex. We know the importance of a system that you feel empowered by, that saves you time and effort and can be built upon or improved over time.

We know that you don’t want to have to go through the whole process again, so we put together our Microsoft Dynamics 365 Continuous Improvement (CI) Packages to help keep you and your system working to best practice.

Software Training 

Our training packages help you though the challenging stages of introducing something new to staff who may be a little daunted or reluctant to leave the old behind and step outside their comfort zone into the new. We know it’s not always comfortable but we are here to make it as easy as possible.

Automated Testing Services 

Software development is a complex, ever-evolving, often frustrating process, and Quality Assurance is key to delivering a successful product. Many organisations, even today, rely on painstaking manual testing of business processes, data input and User Interfaces.

Software testing, when done right, allows organisations to assess quality efficiently and effectively, if not always quickly and is based around well-documented repeatable checklists of steps, with acceptance criteria for test success or failure.


Unified Interface

The style layout for the user interface within Dynamics 365.

Third Party App Training

Training provided for applications published by 3rd parties (e.g. MailChimp, Xero etc.

Front End

The area of a system that users interact with. It sits in front of the back end as a transitional layer, providing the graphical and structural interface for the user.

Little Princess Trust

The Little Princess Trust (LPT) identified the need for digital transformation, which would take the form of a system encompassing almost all areas of the organisation.

The system needed to be intuitive, integrate with other services, consolidate disparate information and create a sustainable and extensible solution for use well into the future.

Our staff Retention is


over 12 years

We have


offices globally 

Speak To An Expert

To find out about how we create systems around the Microsoft D365 platform or to ask us about the specific industry focused digital management systems we create, get in touch.

Tel: +1 (727) 231 6096

A quick call might be all you need, but just in case it isn’t, we’re happy to go a step further by popping by to see you.

Just ask.