Built for productivity
Microsoft 365 Business Voice is a cloud-based phone system built for productivity. It integrates into Office 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams.
Small and medium businesses (SMBs) that are seeking a modern phone system that helps them to simplify communications. Customers can purchase up to 300 seats of Business Voice. If your company has more than 300 users please talk to us about Enterprise Voice.
All-in-one communication
Transform how work gets done by unifying calling, chat, meetings, calendar, and email
Easy and intelligent calling
Communicate with more flexibility, ease, and intelligence so you can stay connected
Delivered from Microsoft’s cloud
Work confidently with a reliable and secure cloud-based solution
Save time and money
Reduce complexity, training and having to remember multiple logins by consolidating your apps with a single provider for all your communications
Connect faster and easier
Start a call, schedule and join meetings more easily, right from Outlook. Your attendees can join just as fast from Outlook or any web browser without application downloads or sign-in required
Business Calling, Reinvented
Easy and intelligent calling
Communicate with more flexibility, ease, and intelligence so you can stay connected when you need to.
Call from anywhere, on any device
Stay connected with a single phone number across computers, mobile devices, & desk phones.
Quick one-click calling & meetings
Call any number, schedule & join meetings, and turn chats into a calls with a single click.
AI-powered intelligence
Automatic voicemail transcription plus inline
chat translation & real-time captioning in meetings.
Service Numbers
Required for certain Phone System services
Auto Attendant, Call Queues, Audio Conferencing
Higher concurrency
Service numbers allow 100s of calls simultaneously
Bring you own number
You can either get a Service Number from Microsoft or port your own number
Toll and Toll-Free
Service numbers can either be toll or toll-free numbers
Toll-free numbers will leverage Communication Credit
What can it do in simple terms?
Take your current telephone numbers with you
Caller ID
Call Control
Call Park
Call Forwarding
Call Transfer: Supervised & Blind
Call Delegation
Call Screening
Call Hold
Call Logs
Call Blocking
Do Not Disturb / Breakthrough
Distinctive Ringtones
Group Call Pickup
Shared Line Appearance
Visual Voicemail
Voicemail-to-email
One-touch calling
Dial by name or number
Add Participants to a 1:1 Call
Presence
Outlook Integration
Calling Built-into Microsoft Teams
Teams Desktop & Mobile Apps
Integrated Audio Conferencing
Unique Conferencing Dial-ins
Conferencing up to 250 Participants
Pricing for the UK (Non-Enterprise)
Microsoft 365 Business Voice
- Phone System
- Audio Conferencing
- Domestic Calling - 1200 minutes
- Maximum Seats - 300
- Channel Availability - Web Direct, CSP
Microsoft 365 Business Voice (no calling plan)
- Phone System
- Audio Conferencing
- Maximum seats - 300
- Channel Availability - CSP
Optional Extras
Starting From
- International Calling - 600 min - £9.00
- Formus VoIP Telephone and Remote Support - £3.00
Qualifying pre-requisites
Office 365 Business Essentials, Office 365 Business Premium, or Microsoft 365 Business.
Office 365 E1, E3, F1, A1, A3; Microsoft 365 E3, A3
Included minutes are pooled at the tenant level. Additional minutes will be charged per minute using Communications Credits.