Microsoft 365 Business Voice

The phone system designed for small and medium business running through Microsoft Teams

Built for productivity

Microsoft 365 Business Voice is a cloud-based phone system built for productivity. It integrates into Office 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams.

Small and medium businesses (SMBs) that are seeking a modern phone system that helps them to simplify communications. Customers can purchase up to 300 seats of Business Voice. If your company has more than 300 users please talk to us about Enterprise Voice.

All-in-one communication

Transform how work gets done by unifying calling, chat, meetings, calendar, and email

Easy and intelligent calling

Communicate with more flexibility, ease, and intelligence so you can stay connected

Delivered from Microsoft’s cloud

Work confidently with a reliable and secure cloud-based solution

Businessman using smartphone while sitting on steps

Dynamics 365 Business Voice screen showing sample contacts

Save time and money

Reduce complexity, training and having to remember multiple logins by consolidating your apps with a single provider for all your communications

Connect faster and easier

Start a call, schedule and join meetings more easily, right from Outlook. Your attendees can join just as fast from Outlook or any web browser without application downloads or sign-in required

Business Calling, Reinvented

Easy and intelligent calling

Communicate with more flexibility, ease, and intelligence so you can stay connected when you need to.

Call from anywhere, on any device

Stay connected with a single phone number across computers, mobile devices, & desk phones.

Quick one-click calling & meetings

Call any number, schedule & join meetings, and turn chats into a calls with a single click.

AI-powered intelligence

Automatic voicemail transcription plus inline
chat translation & real-time captioning in meetings.

Mobile phone, laptop and smart media phone all displaying D365 Business Voice

Icons showing personal and shared devices used in Dynamics 365 Business Voice

Service Numbers

Required for certain Phone System services

Auto Attendant, Call Queues, Audio Conferencing

Higher concurrency

Service numbers allow 100s of calls simultaneously

Bring you own number

You can either get a Service Number from Microsoft or port your own number

Toll and Toll-Free

Service numbers can either be toll or toll-free numbers

Toll-free numbers will leverage Communication Credit

What can it do in simple terms?

Take your current telephone numbers with you

Caller ID

Call Control

Call Park

Call Forwarding

Call Transfer: Supervised & Blind

Call Delegation

Call Screening

Call Hold

Call Logs

Call Blocking

Do Not Disturb / Breakthrough

Distinctive Ringtones

Group Call Pickup

Shared Line Appearance

Visual Voicemail

Voicemail-to-email

One-touch calling

Dial by name or number

Add Participants to a 1:1 Call

Presence

Outlook Integration

Calling Built-into Microsoft Teams

Teams Desktop & Mobile Apps

Integrated Audio Conferencing

Unique Conferencing Dial-ins

Conferencing up to 250 Participants

Pricing for the UK (Non-Enterprise)